Entrust him with the automation of your process when..
You are facing a shortage of human capital.
You have a lot of data hidden in unstructured texts.
You have to transcribe data between systems..
You receive a big amount of enquires from employees and customers.
Human interaction is needed in your processes.
You need to search for information based on incomplete data.
Your process is too complex for standard automation.
Selection of appropriate product according to customer preferences
Automatic creation of a comprehensive corporate knowledge base
Automatic generation of personalized offers
Automatic identification of customers according to needs
Product search in complex product families
Answering customers' freely formulated technical questions
Personalized active customer outreach based on the displayed web content
Searching client manuals and searching through manuals
Dynamically generated workflow according to the customer's problem
Evaluation of cutomer's needs
Evaluation of cutomer's behaviour on the web
Customer satisfaction measurement using NPS directly in the bot
X-Bot already reads and replies to emails (Viesmmann, LegalTech)
Orchestrator and NLP
GPT integration
X-Bot platform uses an ontological model (BBSK, Xella)
Intelligent search using the X-Bot kernel - search with knowledge relevance assessment (ComAp)
Questionnaire system (Onio)
X-Bot can connect to any IS (BBSK)
X-Bot Live Chat (Mastersport)
Marketing analytics
Dynamic tree system generates the necessary set of questions in real time (Viessmann)
Migration of manually modelled conversation context (Viessmann)
Editor for contextual learning of virtual agent, knowledge isolation of bots (Viessmann)
Telemetry and self-analysis of the bot
Viessmann solution ranks in the top 5 Worldwide Viessmann awards
External links (hyperlinks and videos) (Mastersport)
Workflow editor - static process (Xella)
Viessmann solution wins Microsoft AI awards
Dynamically typed FAQs and manual intent model
Separation of concepts from knowledge - adding knowledge increases the quality of understanding (Xella)
Creating an X-Bot platform with its own knowledge editor
Virtual agent for ComAp wins Microsoft AI awards
Deep context and sentence understanding (Viessmann)
Intuitive extraction - support for multiple intents in a single sentence. Linking Expert System with NLP (O2 demo)
First delivered chatbot (Comap)
Automatic self-configuration of the bot according to the web
