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Entrust him with the automation of your process when..

You need to automate entire processes and grow

You want to innovate company processes and increase performance

You need to prepare for the onslaught on administrative activities

Are you planning to implement AI

You need human interaction in your processes

You need to search for information based on incomplete data

Digitisation and integrations are not delivering the expected results

What has X-Bot helped our clients with?

X-Bot Use cases

Automatic creation of a comprehensive corporate knowledge base

Personalized communication of company knowledge within the process of "knowledge management"

Coordinated cooperation in solving the problem of a robot with a human

Searching for a product in complicated product families

Evaluating customer needs

Automatic generation of a personalized offer

Extracting documents with links to human troubleshooting

Process orchestration: human – system – cognitive robot

Answering freely formulated professional questions of customers

Evaluating customer behavior on the web

Choosing a suitable product according to customer preferences

Searching for client manuals and searching in manuals

Automatic identification of customers according to needs

Personalized active addressing of the customer according to the displayed content of the website

Measuring customer satisfaction using NPS directly in the bot

The X-Bot platform combines a multitude of technologies and competencies into a single tool.

How fast is our X-Bot evolving?

X-Bot already reads and replies to emails (Viesmmann, LegalTech)

Orchestrator and NLP

GPT integration

X-Bot platform uses an ontological model (BBSK, Xella)

Intelligent search using the X-Bot kernel - search with knowledge relevance assessment (ComAp)

Questionnaire system (Onio)

X-Bot can connect to any IS (BBSK)

X-Bot Live Chat (Mastersport)

Marketing analytics

Dynamic tree system generates the necessary set of questions in real time (Viessmann)

Migration of manually modelled conversation context (Viessmann)

Editor for contextual learning of virtual agent, knowledge isolation of bots (Viessmann)

Telemetry and self-analysis of the bot

Viessmann solution ranks in the top 5 Worldwide Viessmann awards

External links (hyperlinks and videos) (Mastersport)

Workflow editor - static process (Xella)

Viessmann solution wins Microsoft AI awards

Dynamically typed FAQs and manual intent model

Separation of concepts from knowledge - adding knowledge increases the quality of understanding (Xella)

Creating an X-Bot platform with its own knowledge editor

Virtual agent for ComAp wins Microsoft AI awards

Deep context and sentence understanding (Viessmann)

Intuitive extraction - support for multiple intents in a single sentence. Linking Expert System with NLP (O2 demo)

First delivered chatbot (Comap)

Coming soon...

Automatic self-configuration of the bot

Platform

  • Developed conversation / consultation (deep context)
  • Diagnostics - Active Solution to Customer Problem
  • Topic classification
  • Document generation
  • Troubleshooting
  • Callback
  • Web Navigation
  • Data collection (questionnaires, wizards)
  • Answers FAQs
  • Tree Answers
  • User ID
  • Customer Customization
  • Smart Search
  • RPA (bot performs an action)
  • Asynchronous communication
  • FAQs editor
  • Dialogue-Flow Editor
  • Dashboard
  • Trending
  • Evaluation of KPIs
  • Statistical Reports
  • in documents
  • on the web
  • English
  • Slovak
  • Czech
  • Most EU languages
  • Understanding the deep context (intelligent interpretation of past data)
  • Understanding the complex sentence
  • Intuitive extraction (prediction of future questions)
  • Co-working of operators
  • Conversation and ticket management
  • Reports and activity statistics
  • User history (overview of visits)
  • Insert images (Clipboard)
  • Text styling (paragraphs)
  • Manage offline conversations
  • Connection with X-Bot
  • Intelligent text search and processing
  • Answers FAQs
  • Dispatcher (mail classification)
  • Email Prefilter
ChatBot
features
Self-service
Smart
Search
Natural
Language
Recognition
(NLU):
Intelligent
text
recognition:
Live
chat
features:
Mailbot
features:
logoxolution@xolution.sk

Štefánikova 20, Košice

Na Strži 2102/61a, Praha

IČO: 36 205 338

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