Using conversational artificial intelligence, X-Bot's task was to automate the most frequently repeated activities in the company’s customer care department, so that tech support staff would have as much time as possible for creative work.
„We have started our cooperation with Xolution just recently, however since beginning it had been clear that we were tuned to the same wave length. We are amazed by enthusiasm, effort, performance and professionalism of all members of their team. The cooperation on our X-Bot project moves performance and engagement of whole our team to higher level.“
František Poupě, Technical Support and Sales Support Manager, ComAp a.s.BOT live ❯
X-Bot for Comap won first place in the Microsoft Awards in the AI category.